Magento is an amazing platform with out-of-the-box functionalities when it comes to run a successful eCommerce store. It is one of the best choice if you are thinking of getting started with an eCommerce store.
Further, you can improve the performance of your e-commerce website with the help of extensions that are offered by Magento 2. It helps you to get the essential functionalities that you desire to add in your Magento 2 website.
The Magento 2 extensions not only help to enhance store functionality but also provide a great shopping experience to your customer. One such extension that enhances store performance, creates a pleasurable shopping experience and acquires buyers’ loyalty, is "Chat Extension".
Customers want their queries to respond quickly, and Live Chat is the best choice to resolve customer queries quickly and efficiently.
Magento 2 chat extension is highly used for instant messaging and is perfect when it comes to expecting quicker responses from the customer.
While shopping, customers have lots of queries that may change their mind. Therefore, the merchant must be readily available to respond to them quickly.
While shopping online, a customer may face doubts or confusion regarding the product they are looking to buy. Hence, they need a solution. As a store admin, you would want to provide a solution to your customers that offers them a quick response and smooth problem solving.
- Quick and easy integration
- Flawless customization
- Create chat agents for managing the queries
- Supports language translations
- Alert notifications for new message
- Customer can ratings the agent.
This Magento 2 extension obliges the merchant in streamlining their management process by handling all aspects of order and delivery. Not doing everything manually, such as forwarding emails and making customers wait. Installing a live chat feature can speed up the checkout process, which enhances the user experience.
